appointment policies are devised to provide the consistent excellent quality
dental care for all patients. To provide the excellent dental experience
seen by appointments only.
treatment (and a patient) is given a dedicated appointment.
dedicated appointment is reserved based on
for the particular dental treatment,
of all required resources for that dental treatment, and
patient appointment, my front office staff performs a lot of preparatory
work prior to the courtesy reminder (generally a day
In order to reduce waiting time for all patients,
to keep your fees down and to keep
our costs down by efficiently utilizing our resources, my
office has established the following appointment policies:
arrive on or before your appointment time so you can be seen on your
Dental treatment is
rendered to patients in the order of their appointments and not in the
order of their arrivals.
Any patient arriving fifteen minutes
or later than his/her scheduled appointment would be considered as "No
Show" for the appointment and will be charged a broken appointment fee.
(If time permitting, we might be able to render the dental
treatment to the patient arriving late for their appointment.
However, the preference would be given to the next patient if he or she arrives
on their scheduled appointment time.)
be a small wait for patients with emergency appointments because these
appointments are scheduled in between the patients with already scheduled
Reminder and Confirmation Policies
All patients are
required to confirm appointments at least one day before their
office staff will provide a
courtesy reminder to all patients at least one day before their
schedule appointments. If left message, it is important to call our office at
to confirm the appointment.
the right to cancel any appointment not confirmed by 12:00 noon before the
scheduled appointment day and charge the broken appointment fee.
Broken Appointment Fee
appointment fee is charged to patients who do not cancel or reschedule
their appointments prior to the courtesy reminder.
call our office after the courtesy reminder then all
preparatory work for appointment is already performed and our front office
staffs' efforts get wasted. In these situations, we will charge the
broken appointment fee to the patient.)
If you can
not make the appointment, please call our office at your earliest to
avoid broken appointment fee charges.
(Please do not use the courtesy
reminder as a method to track your appointment with our office.)
appointment fee will be charged to all patients who confirm their
appointment before their scheduled appointment and then call a few
minutes before their appointments to cancel or are "No Show" for their